Personal Data (Privacy) Ordinance Statement
Matisse Insurance Agency Company Limited (the "Company") issues this statement in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong SAR to clarify its policies and practices regarding the collection, use, and transfer of your personal data.
When you inquire about, apply for, or accept insurance products and services arranged by the Company, it is necessary for you to provide relevant personal data from time to time. Failure to provide complete information may result in the Company being unable to process your insurance applications or continue providing insurance brokerage and risk management advisory services. All personal data collected and held by the Company will be used for lawful purposes, including assessing and processing insurance applications, delivering customized insurance planning, assisting in policy administration such as renewals, alterations, cancellations, or reinstatements, providing claims consultancy, and assisting clients in filing claims with respective insurance companies when necessary. Additionally, the relevant data will be used to comply with any disclosure requirements under applicable laws, regulations, industry codes, or regulatory authorities.
The Company treats all held customer personal data with strict confidentiality. However, to achieve the aforementioned purposes, the Company may disclose or transfer such data to insurance companies related to your insurance application, government agencies or enforcement bodies with regulatory power over the Company such as the Insurance Authority, as well as third-party professional advisors or agents assisting in the Company’s operations or administrative matters who owe a duty of confidentiality to the Company. Under the Personal Data (Privacy) Ordinance, you reserve the right to ascertain whether the Company holds your personal data, obtain a copy of such data, and request the correction or erasure of any inaccurate information. If you wish to exercise these rights, please submit your request in writing to the person-in-charge of the Company.
When you inquire about, apply for, or accept insurance products and services arranged by the Company, it is necessary for you to provide relevant personal data from time to time. Failure to provide complete information may result in the Company being unable to process your insurance applications or continue providing insurance brokerage and risk management advisory services. All personal data collected and held by the Company will be used for lawful purposes, including assessing and processing insurance applications, delivering customized insurance planning, assisting in policy administration such as renewals, alterations, cancellations, or reinstatements, providing claims consultancy, and assisting clients in filing claims with respective insurance companies when necessary. Additionally, the relevant data will be used to comply with any disclosure requirements under applicable laws, regulations, industry codes, or regulatory authorities.
The Company treats all held customer personal data with strict confidentiality. However, to achieve the aforementioned purposes, the Company may disclose or transfer such data to insurance companies related to your insurance application, government agencies or enforcement bodies with regulatory power over the Company such as the Insurance Authority, as well as third-party professional advisors or agents assisting in the Company’s operations or administrative matters who owe a duty of confidentiality to the Company. Under the Personal Data (Privacy) Ordinance, you reserve the right to ascertain whether the Company holds your personal data, obtain a copy of such data, and request the correction or erasure of any inaccurate information. If you wish to exercise these rights, please submit your request in writing to the person-in-charge of the Company.
Service Statement
Welcome to our website or use of our related services. Before using the services provided by Matisse Insurance Agency Company Limited, please read all contents of this Service Statement carefully.
Matisse Insurance Agency Company Limited is a licensed general insurance agency in Hong Kong, whose primary function is to assist insurance companies in promoting and arranging general insurance products and providing risk assessment and insurance consulting services to clients. The Company is not an insurance underwriter; all final underwriting decisions, official policy terms, underwriting liabilities, and claims results of all insurance contracts are determined solely and fully by the respective underwriting insurance companies. All insurance product information, policy summaries, and analyses contained in the Company’s website or promotional materials are for general reference purposes only and do not constitute any specific insurance advice or contract offers. While the Company has endeavored reasonable efforts to ensure the accuracy of the information provided, all coverage scopes, contract terms, and exclusions shall be subject to the official insurance policy contract ultimately issued by the respective insurance company. The Company accepts no legal liability for any direct or indirect losses arising from information errors or omissions, policy changes by insurance companies, or third-party misinterpretations. You understand and agree that when making an insurance application, you have the responsibility to provide true, accurate, and complete declaration information to the Company and the insurance company. Any intentional concealment, misrepresentation, or material non-disclosure may result in the policy becoming void or claims being rejected, for which the Company assumes no legal liability. This statement and all services provided by the Company are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Matisse Insurance Agency Company Limited is a licensed general insurance agency in Hong Kong, whose primary function is to assist insurance companies in promoting and arranging general insurance products and providing risk assessment and insurance consulting services to clients. The Company is not an insurance underwriter; all final underwriting decisions, official policy terms, underwriting liabilities, and claims results of all insurance contracts are determined solely and fully by the respective underwriting insurance companies. All insurance product information, policy summaries, and analyses contained in the Company’s website or promotional materials are for general reference purposes only and do not constitute any specific insurance advice or contract offers. While the Company has endeavored reasonable efforts to ensure the accuracy of the information provided, all coverage scopes, contract terms, and exclusions shall be subject to the official insurance policy contract ultimately issued by the respective insurance company. The Company accepts no legal liability for any direct or indirect losses arising from information errors or omissions, policy changes by insurance companies, or third-party misinterpretations. You understand and agree that when making an insurance application, you have the responsibility to provide true, accurate, and complete declaration information to the Company and the insurance company. Any intentional concealment, misrepresentation, or material non-disclosure may result in the policy becoming void or claims being rejected, for which the Company assumes no legal liability. This statement and all services provided by the Company are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.