Claims Support

Contact us as soon as possible after an incident. We will help you prepare the documents and follow the claims process.

Step 1: Notify us of the incident

To avoid any delay that may affect your insurance claim, please contact us immediately if an incident occurs.
We shall guide you in how to register a formal claim.


Step 2: Submit the documents

Fill out and sign the designated claim form, and prepare all relevant supporting documents (such as medical reports, original receipts, police or accident reports, etc.).

Step 3: Await the insurer's decision

Once the claim is successfully approved, the insurance company will disburse the relevant compensation amount.

Claims Enquiries